How you can address signs of strain?

Fundamental rules: What you should bear in mind when talking to overloaded employees?

no irony,

but

a clear / genuine expression

no diagnosis,

but

descriptions

no flooding with tips,

but

questions

no therapy,

but

referring to experts

no exclusion,

but

asking for understanding

no recriminations,

but

suggestions for modification

no rage,

but

patience

That means: talk to the person instead of about the person